Only the German version is legally binding and to be signed. The English translation is only for clarification purposes.

Datenschutzbestimmungen

 

1. Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed under this text.

Data collection on this website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Its contact details can be found in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected by you providing it to us. Hereat e.B. it can be data that you enter in a contact form.
Other data is collected automatically or with your consent when you visit the website by our IT systems. These are mainly technical data (e.B Internetbrowsing, operating system or time of the page call). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected in order to ensure an error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. In addition, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For this purpose and for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint.
Analysis tools and third-party tools
When visiting this website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs. Detailed information on these analysis programs can be found in the following privacy policy.

2. General information and mandatory information

Privacy

The operators of these pages take the protection of your personal data very much. We treat your personal data confidentiality and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, various personal data is collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the Internet (e.B. when communicating by e-mail) may have security gaps. A complete protection of the data against access by third parties is not possible.
Note on the responsible body
The data controller for data processing on this website is:
tridion benefits GmbH An der Hasenkaule 10 50354 Hürth Phone: +49 221 – 165 328-00 E-Mail: info@bendesk.com
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.B. names, e-mail addresses, etc.).
Legally required data protection officer
We have appointed a data protection officer for our company.
Stephan Frank SFC – Stephan Frank Consulting Data protection and information security Kopernikusplatz 11 D-90459 Nuremberg Phone: +49 (911) 14885292 E-Mail: dsb@stephan-frank.com
Advice on data transfer to the USA
Our website includes tools from companies based in the USA. If these tools are active, your personal data may be shared with the U.S. servers of the respective companies. We would like to point out that the USA is not a secure third country within the meaning of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.B. secret services) process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.
A transfer of personal data to a third country is possible despite the lack of an adequacy decision or other suitable guarantees if the data subject has given his or her consent to the data transfer in accordance with Article 49 (1)(1) (a) GDPRafter he or she has been informed of the possible risks of such data transfers for him or her. We again expressly refer to the legal risks described above, in particular the access possibilities of US authorities to your data as well as the lack of legal protection options against this.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases as well as to direct advertising (Art. 21 GDPR)
If the data processing is carried out on the basis of article 6 (1) (e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which a processing is based can be found in this privacy policy. If you object, we will no longer process your data subjects’ personal data subjects, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal rights(objection pursuant to Art. 21 Para. 1 GDPR).
If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct advertising. If you object, your personal data will then no longer be used for the purpose of direct advertising (objection to Art. 21 Para. 2 GDPR).
Right of appeal to a supervisory authority
In the event of violations of the GDPR, the persons concerned have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The complainant shall be genuine without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
SSL- bzw. TLS-Verschlüsselung
For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted interface by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing and, if necessary, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time at the address given in the imprint. The right to restriction of the work exists in the following cases:
● If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the process of your personal data.
● If the processing of your personal data has happened/happens unlawfully, you can request the restriction of data processing instead of deletion.
● If we need your personal data no more, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
● If you have filed are buttal pursuant to Article 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may only be processed with your consent or for the establishment, exercise or defence of legal challenges for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State, apart from its storage.

3. Data collection on this website

Cookies

Our internet pages use so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are either temporarily stored on your device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion by your web browser takes place.
In some cases, cookies from third-party companies can also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.B cookies for the processing of payment services).
Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.B. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.
Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions desired by you (functional cookies, e.B. for the shopping cart function) or to optimize the website (e.B. cookies for measuring the web audience) are stored on the basis of Art. 6 para. 1 lit.f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question takes place exclusively on the basis of this consent (Art. 6 para. 1 lit.a DSGVO); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When disabling cookies, the functionality of this website maybe limited.
Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this as part of this data protection declaration and, if necessary, request consent.
Server log files
The provider of the pages automatically collects and feeds information in so-called server log files, which your browser automatically transmits to us. These are:
● Browser type and browser version
● operating system used
● Referrer URL
● Host name of the accessing computer
● Server attachment time
● IP address
This data will not be merged with other data sources.
The collection of this data is based on Art. 6 para. 1 lit.f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website for this purpose, the server log files must be recorded.
Contact
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored with us for the purpose of processing the request and in the event of follow-up questions. We do not pass on this data without your consent.
The processing of this data takes place on the basis of Art. 6 para. 1 lit..b GDPR, if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of there quests made to us(Art. 6 para. 1 lit.f DSGVO) or on your consent (Art. 6 para. 1 lit.a DSGVO) if this has been queried.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your entry for storage or the purpose for data storage ceases to apply (e.B. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Request by e-mail,telephone or fax
If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request. We do not pass on those data without your consent.
The processing of this data takes place on the basis of Art. 6 para. 1 lit..b GDPR, if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para. 1 lit.f DSGVO) or on your consent (Art. 6 para. 1 lit.a DSGVO) if this has been queried.
The data sent by you to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage ceases to apply (e.B. after completed processing of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

4. Social media

Facebook Plugins (Like & Share-Button)
On this website plugins of the social network Facebook are integrated. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected will also be transferred to the USA and other third countries.
You can recognize theFacebook pluginsby the Facebook logo or the “Like button” (“Like”) on this website. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/?locale=de_DE.
When you visit this website, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited this website with your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the contents of this website to your Facebook profile. This allows Facebook to associate the visit to this website with your user account. We would like to point out that we as the provider of the pages are not aware of the content of the transmitted data or their use byFacebook. Further information can be found in Facebook’s privacy policy at: https://de-de.facebook.com/privacy/explanation.
If you do not want Facebook to be unable to associate your visit to this website with your Facebook user account, please log out of your Facebook user account.
The use of the Facebook plugins is based on Art. 6 para. 1 lit.f DSGVO. The website operator has a legitimate interest in the widest possible visibility in social media. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit.a DSGVO; the consent is revocable at any time.
LinkedIn Plugin
This website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
Each time you access a page on this website that contains LinkedIn functions, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited this website with your IPaddress. If you click on the”Recommend”button of LinkedIn and are logged into your account on LinkedIn, LinkedIn is able to assign your visit to this website to you and your user account. We would like to point out that we, as the offerer of the pages, have no knowledge of the content of the transmitted data or their use by LinkedIn.
The use of the LinkedInplugin is based on Art. 6 para. 1 lit.fDSGVO. The website operator has a legitimate interest in the widest possible visibility in social media. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit.a DSGVO; the consent is revocable at any time.
Further information can be found in LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy.
Instagram Plugin
Functions of the Instagram service are integrated on this website. These features are offered by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland integrated.
If you are logged into your Instagram account, you can link the contents of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to this website with your user account. We would like to point out that we as the provider of the pages are not aware of the content of the transmitted data or their use by Instagram.
The storage and analysis of the data is based on Art. 6 para. 1 lit.f DSGVO. The website operator has a legitimate interest in the widest possible visibility in the social media. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit.a DSGVO; the consent is revocable at any time.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook or Instagram, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited exclusively to the recording of the
Data and its transfer to Facebook or Instagram. The processing carried out by Facebook or Instagram after the forwarding is not part of the joint responsibility. The obligations incumbent on us jointly were set out in an agreement on joint processing. The text of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for the provision of data protection information when using the Facebook or Instagram tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook or Instagram products. You can assert data subject rights (e.B. requests for information) with regard to the data processed by Facebook or Instagram directly on Facebook. If you make the rights of the data subject with usg eltend, we are obliged to forward them to Facebook.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.
Further information can be found in Instagram’s privacy policy: https://instagram.com/about/legal/privacy/.

5. Analysis tools and advertising

Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics allows the website operator to analyze the behavior of website visits. Here, the website operator receives various usage data, such as.B page views, length of stay, operating systems used and origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or his device.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.B cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.
The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.B. consent to the storage of cookies), the processing takes place on the basis of Art. 6 para. 1 lit.a DSGVO; the consent is revocable at any time.
IP anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser Plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
More information on the handling of user data by Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Job Processing
We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics of Google Analytics
This website uses the “demographic characteristics” function of Google Analytics to be able to display suitable advertisements within the Google advertising network to website visitors. This makes it possible to create reports containing statements on the age, business and interests of the site visitors. This data comes from interest-based advertising by Google as well as from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time using the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as shown in the point “Objection to data collection”.
Storage Duration
Data stored by Google at user and event level, which is stored with cookies, user IDs (e.B. User ID) or advertising IDs (e.B. Double Click cookies, Android advertising ID), are anonymized or deleted after 14 months. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=de
WordPress Stats
This website uses the WordPress tool Stats to statistically evaluate visitor access. The provider is Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA.
WordPress Stats uses technologies that enable the cross-page recognition of the user for the purpose of analyzing user behavior (e.B cookies or device fingerprinting). The information collected in this way about the use of this website is stored on servers in the USA. Your IP address will be anonymized after processing and before storage.
The use of this analysis tool is based on Art. 6 para. 1 lit.f GDPR. The website operator has a legitimate interest in the anonymous analysis of user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.B. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit.a DSGVO; the consent can be revoked at any time.
You can object to the collection and use of your data for the future by clicking on this link to set an opt-out cookie in your browser: https://www.quantcast.com/opt-out/.
If you delete the cookies on your computer, you must set the opt-out cookie.

6. Newsletter

Newsletter Data
If you wish to receive the newsletter offered on the website, we need an e-mail address from you and information that allows us to verify that you are the owner of the e-mail address provided and agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The processing of the data entered in the Newsletteranmeldeformular takes place exclusively on the basis of your consent (Art. 6 para. 1 lit.a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data stored by you for the purpose of receiving the newsletter with us will be stored by us or .dem newsletter service provider until you unseat the newsletter and will be deleted from the newsletter distribution list after unseating the newsletter. Data that has been stored with us for other purposes remains unaffected by this.
After you have unseen from the newsletter distribution list, your e-mail address will be blacklisted with us or .dem newsletter service provider in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit.fDSGVO). The storage in the blacklist is not limited in time.
CleverReach
This website uses the services of CleverReach for sending newsletters. Theofferer is CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede.
CleverReach is a service that can be used, among other things, to organize the sending of newsletters. If you enter data for the purpose of receiving the newsletter (e.B. e-mail address), it will be stored on CleverReach’s servers on the AWS servers in Ireland and Germany.
If you do not want your data to be transferred to CleverReach, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter. Furthermore, you can also unsubscribe from the newsletter directly on the website.
The data processing takes place on the basis of your consent (Art. 6 para. 1 lit.a DSGVO). You can revoke this consent by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data stored by you for the purpose of receiving the newsletter with us will be stored by us or .dem newsletter service provider until you receive it from the newsletter and will be deleted from the newsletter distribution list after unseating the newsletter. Data that has been stored with us for other purposes remains unaffected by this.
After you have been unlisted from the newsletter distribution list, your e-mail address will be stored in a blacklist with us or .dem newsletter service provider in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit.f DSGVO). The speicherung in the blacklist is not limited in time.
For more information, please refer to the cleverreach privacy policy at: https://www.cleverreach.com/de/datenschutz/
Conclusion of a data processing agreement
We have concluded a so-called “data processing agreement” with CleverReach, in which we oblige CleverReach to protect our customers’ data and not to pass it on to third parties.
Privacy Policy when using Google reCAPTCHA
We use Google’s reCaptchaserviceto determine if a human or computer makes a specific entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the device used, the website you visit with us and on which the captcha is integrated, the date and duration of the visit, the recognition data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptchasurfaces and tasks in which you must identify images. The legal basis for the data processing described is Article 6 (1) (f) of the General Data Protection Regulation. There is a legitimate interest on our part in this data processing to ensure the security of our website and to protect us from automated entries (attacks).
Consent text in the newsletter form
Our free newsletter informs you regularly by e-mail about new products and special promotions. Your data entered here will only be used to personalize the newsletter and will not be passed on to third parties. You can unsubscribe from the newsletter or revoke your consent at any time by e-mail to muster@beispiel.com. Your data will be deleted within three weeks after the end of the newsletter receipt, provided that the deletion does not conflict with any statutory storage obligations. By submitting the data you have entered, you consent to the data processing and confirm our privacy policy.

7. Plugins and Tools

Google Web Fonts
This site uses so-called web fonts, which are provided by Google, for the uniform presentation of fonts. When you visit a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose, the browser you are using must connect to Google’s servers. As a result, Google becomes aware that this website has been accessed via your IP address. The use of Google WebFonts is based on Art. 6 para. 1 lit.fDSGVO. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If a corresponding consent has been requested (e.B. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit.a DSGVO; the consent can be revoked at any time.
If your browser does not support web fonts, a standard font will be used by your computer. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.
Spotify
On this website, functions of the music service Spotify are integrated. Anbieter is the Spotify AB, Birger Jarlsgatan 61, 113 56 Stockholm in Sweden. The Spotify plugins can be recognized by the green logo on this website. An overview of the Spotify plugins can be found at: https://developer.spotify.com.
This allows you to establish a direct connection between your browser and the Spotify Server when you visit this website via the plugin. Spotify receives the information that you have visited this website with your IP address. If you click the Spotify button while logged into your Spotify Account, you can link the contents of this website to your Spotify profile. This allows Spotify to visit this website to your user account.
The storage and analysis of the data is based on Art. 6 para. 1 lit.f DSGVO. The website operator has a legitimate interest in the appealing acoustic design of its website. If a corresponding consent has been requested(e.B. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit.a DSGVO; the consent can be revoked at any time.
For more information, see Spotify’s Privacy statement: https://www.spotify.com/de/legal/privacy-policy/.
If you do not want Spotify to be unable to associate your visit to this website with your Spotifyuser account, please log out of your Spotifyuser account.

8. Own services

Bendesk-Plattform
tridion benefits GmbH provides users with a centralized personnel and analysis platform as a device- and platform-independent online portal based on the cloud (hereinafter referred to as the “bendesk platform”).
Users of the service within the meaning of this data protection declaration are both the employers and tridion’s contractual partners with regard to the use of the service or their personnel managers and administrators as well as the employees of the respective employer.
The ben desk platform includes the following functions: (I) Management Services Management services refer to the functionalities of the service that enable employers to centrally plan, manage and administer additional employee benefits. (II) Analytics Services Analytics Services refer to the functionalities of the service that enable the user to evaluate, process and visualize the data entered into the service for various purposes and on the basis of various parameters. This includes, among other things, the creation of overviews, statistics and indicators in connection with employee compensation and additional employee benefits on the basis of the data entered into the service. (III) Interfaces/APIs to certain other services of other providers.
The service also enables the integration of service offerings from other providers via interfaces/APIs (hereinafter referred to as “third-party software” or “third-party providers”). Third-party providers are cooperation partners who enable the implementation of employee benefits on the bendesky platform. These include insurers and selected providers of additional employee benefits. When using the service, we collect, process and use data. Because the protection of the privacy of our users is important to us when using the service, we would like to use the following information to inform you about which personal data we collect when providing the service and how we handle this data.
Registration / Creation of a user account
In order to use the service, employers must register with tridion and create a user account. In order to register, employers must provide their company or company name,their name and surname, or the first and last name of their employee primarily responsible for the use of the service (hereinafter referred to as “principal”) as well as their e-mail address or e-mail address of the principal (hereinafter referred to as “profile content”).
Employers must also appoint one or more HR managers (hereinafter referred to as “managers”) for their respective user account. The person responsible automatically becomes the manager. All of this information is provided in the respective user account.
We process this data in order to establish and carry out the contractual relationship between the employers and us about the use of the service and to ensure the proper use of the service by the employers.
The processing of the data takes place on the basis of legal regulations that allow data processing, because it is necessary for the fulfillment of the contract for the use of the service, or because we have a legitimate interest in ensuring the proper use of the service, without an overriding interest in the data subjects.
Creation of employee profiles
Employers can create personalized profiles for their employees as part of their user account (hereinafter referred to as “employee profiles”). The creation of employee profiles and the input of employee data is carried out in the comprehensive data legal responsibility of the employer. In particular, employers must ensure that they are entitled under data protection law to enter employee data into the service or to have it entered by their employees.
The request is made by the respective employer, stating the first and last name as well as a valid business e-mail address of the respective employee, creating an employee profile and thus sending the respective employee a corresponding request to the specified e-mail address and the respective employee accepts this request.
In the employee profile, either the employer or the corresponding employee can enter further information about the respective employee (hereinafter referred to as “employee data” together with the information provided when creating the employee profile). The employee data may include the following information:
● Master data (first and last name, birth name, salutation, academic title, personnel number, gender, birthday, country of birth, city of birth, nationality, existence and duration of a work or residence permit, identity card);
● contact details (address,e-mail addresses, telephone numbers, Facebook link, LinkedIn link);
● payroll accounting data (salary, bonuses, account data, tax numbers, tax class, marital status, child allowances, proof of parenthood, religious affiliation, religious affiliation of the partners, uniform flat-rate tax, main or secondary employment, allowances, maternity, parental leave, social security number, affiliation and scope of health and pension insurance, unemployment insurance, long-term care insurance, occupational retirement provision);
● health data (illness-related absenteeism, disability);
● organisational and personnel planning data (qualifications of employees, organisation charts, duty schedules, time recording, mission planning, holiday planning, workflows,responsibilities, equipment, documents);
● contract data (position/job title, employment contracts, date of retirement, posting abroad, holiday entitlement, organisational assignment, confidentiality obligations, non-disclosure agreements, application documents, CVs, etc.);
● Access authorization to the bendesk platform (classification into authorization groups such as.B administrator, manager, user, etc.).
We store the employee data in the respective employee profile and make it available as part ofthe di enstes for the respective employer, its main responsible persons and manager as a service provider bound by instructions.
Login and general use of the service
In order to use the service, users must log in with the data they provided or received during the renovation. To log in, you must enter the following data:
● User ID (e-mail address provided when registering for the service or creating the employee profile)
● password
We inform the users by e-mail to the specified e-mail address a generated password, which the user needs to login for the service. The user can always change this password in his user account or employee profile. Under certain circumstances, user informationand password must be specified by us, for example in the case of the use of interfaces/APIs.
We store the user ID and password for the respective user account or employee profile.
As part of the use of the service by users,we also automatically file and store certain data. These include: the IP address or device ID assigned to the respective end device, which we need for the transmission of queried content (e.B. in particular content, texts, images and product information as well as files provided for download, etc.), the user behavior in the context of the service, the type of the respective end device, the browser type used as well as the date and time of use.
These data processings are carried out in order to fulfil the agreement between employers and tridion on the use of the service and to provide the services owed below it.
In addition, we keep this information for a maximum of 7 days for the purpose of detecting and prosecuting abuse. Our legitimate interest in data processing lies in ensuring the proper functioning of our website and the service.
In addition, we delete or anonymize the usage data including the IP addresses immediately as soon as they are no longer necessary for the aforementioned purposes.
The processing of the data takes place on the basis of legal regulations that allow data processing because it is necessary for the performance of the contract for the use of the service, or because we have a legitimate interest in ensuring the security and functionality of the service and its proper use,without this being contrary to an overriding interest of the data subjects.
Provision of management services
In order to fulfill and process the contract for the use of the service between tridion and the respective employer as well as for the provision of the management services owed under it, we process profile content and employee data on the instructions of the respective employer as follows:
● Import and storage of profile content and employee data to the bendesk platform;
● To Provide the profile content and employee data to the employer, his main controller or appointed manager to carry out planning and administration tasks.
Provision of analytics services
In order to fulfil and process the contract for the use of the service between tridion and the respective employer as well as for the provision of the analytics services owed under it, we process profile content and employee data on the instructions of the respective employers follows:
● Merging, processing and visualisation of profile content and employee data;
● Creation of overviews, statistics, graphs, structures and other values and indicators based on the profile content and collaboration-data;
● Anonymization or aggregation of profile content and employee data to determine comparative and average values of the individual user as well as across all users;
● Evaluation of the profile content and employee data of the individual user as well as across all users; ● Comparison of the profile content and employee data with the determined anonymous or aggregated comparative and average values.
Disclosure to third-party providers
In the event of the integration of third-party providers into the service desired by Nu tzer, we transmit profile content and employee data to these third-party providers.
In this respect, the data protection provisions of the third-party providers also apply.
Handling of applicant data
We offer you the opportunity to apply to us (e.B. by e-mail, by post or via the online application form). In the following, we will inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that the collection, processing and use of your data is carried out in accordance with applicable data protection law and all other legal provisions and that your data will be treated strictly confidentially.
Scope and purpose of data collection
If you send us an application, we process your associated personal data (e.B contact and communication data, application documents, notes in the context of job interviews, etc.), insofar as this is necessary for the decision on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 para. 1 lit..b DSGVO (general contract initiation) and – if you have given your consent –Art. 6 para. 1 lit.aDSGVO. The consent can be revoked at any time. Your personal data will be passed on within our company exclusively to persons who are involved in the processing of your application.
If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG and Art. 6 para. 1 lit.b GDPR for the purpose of carrying out the employment relationship.
Retention period of the data
If we are unable to make you a job offer, reject a job offer or withdraw your application, we reserve the right to keep the data transmitted by you with us for up to 6 months from the end of the application process (rejection or withdrawal of the application) on the basis of our vested interests (Art. 6 para. 1 lit.f DSGVO). The data will then be deleted and the physical application documents will be processed. The storage serves in particular for purposes of proof in the event of a legal dispute. If it can be seen that the data will be necessary after the expiry of the 6-month period (e.B. due to an impending or pending legal dispute), deletion will only take place if the purpose for further storage no longer applies.
A longer storage can also take place if you have given a corresponding consent (Art. 6 para. 1 lit.a DSGVO) or if statutory storage obligations prevent the deletion.
Admission to the applicant pool
If we do not make you a job offer, it may be possible to include you in our applicant pool. In the case of admission, all documents and information from the application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.
Admission to the applicant pool is exclusively on the basis of your express consent (Art. 6 para. 1 lit.a DSGVO). The submission of consent is voluntary and has no relation to the ongoing application process. The person concerned can revoke his consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, unless there are legal reasons for storage.
The data from the applicant pool will be irrevocably deleted at the latest two years after the consent has been granted.
Only the German version is legally binding and to be signed. The English translation is only for clarification purposes.